Royal Enfield — complaint for royal enfield classic 350 service (nutech motors)

Address:	Meerut, Uttar Pradesh, 250103
Website:	www.royalenfield.com

My name is arun, i have royal enfild cllasic 350 up15 br 2094. I had purchase new royal enfild classic 350 silver in 2015, but some battery charging & engine oil leakage issue in my bike last 3 month. Then i got bike service in nutech motors but the problem remained the same. Service center (Nutech motors llp 28 west rithani delhi road meerut) told me that issue in battery and we had replace new battery 3 time but since last 1 month my bike electric self not proper working and engine oil leak is similar. I had visit at (Nutech motors) in september on 30th but service center engineer told me that this issue in battery. Then i told them that we have changed three new batteries in 3 months. Then we gave our bike for the service and wrote all the problems to them and talked to them to solve all problems. Finally today we went to take our bike on delivery time (3-oct-18) and we found that the bike is still the same old problem.in the meanwhile we never received any call or message. After this we met with the nutech motors service manager and asked him why our bike was not right and if there was any problem then why was not we told? He had no any answer. After much debate, then he called his engineer and asked why the bike has not been repaired and he told that the engine will have to be opened to stop engine oil leakage and and the battery is getting worse because the bike alternator is faulty. Then we said that why not open the engine and what is the meaning of service charge. After a very long discussion, we asked him to change the alternator, he said that we do not have spare parts available, it will take time to arrive. This time both problems with my bike are intact. I am very disappointed for his work process and service.
So please help us. Kindly do the appropriate action against nutech motors meerut.

Very very bad service & process to bad, no have any guideline of bike service or checkpoint. Very shameful for royal enfield.