Royal Enfield — complaint regarding motorcycle supplier invoice no. inv [protected] | |||
I have purchased a royal enfield classic 350 cc black from royal enfield nerul, navi mumbai on may 2017 for rs. 156000. I started experiencing engine noise, chain noise since nov 2017, and same was informed to the company support. The bike is given every month for repair, and has been given twice in the month of march 2018 but still the problem persists. Their service station has not been able resolve the issue even though bike is given to workshop for repair every month. The bike is less than a year old but the engine has been opened thrice, chain replaced twice but still the issue has not been resolved causing a huge problem as i have to pay for taxi every time the bike is given for repair and also time consumption which takes place every time i have to go and submit bike for repair. I request indian consumer complaints forum to take up this matter and either get the product repaired properly or get my money refunded as rs. 156000 is not a small amount which was paid for purchase of this motorcycle. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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