Royal Enfield — Complaint regarding the New bike which have a breakdown within 24 hours of purchase

Address:

Tauras Motors, LB. Nagar, Hyderabad , 500070

Hello,

I am one of customer who got the Royal Enfield Hunter 350 bike yesterday from Tauras Motors located in Panama godowns, L.B. Nagar, Hyderabad, 500070. There was major problems with the bike within 24hours of buying the product where I as stucked in traffic for about 3-4hours then, I have been to one of the nearest showrooms of Royal Enfield located in Shamshad they say that there’s a severe issue with bearing of the bike which isn’t actually the new part of the bike, that bearing was just temporarily fixed which caused me severe problem and I am seriously very dissatisfied with your service moreover I am gonna need a refund with compensation on this. Also the payment was all one time, I haven’t even financed that . That’s so disappointing for me the service of tauras motors is so worst.
I request you to please contact the store and get the complete case of my bike and resolve the issue ASAP.
The bike was registered under my MOM’s name “SHAKEELA BEGUM” you can contact me on [protected].