Royal Enfield — Continuous delaying of delivery of my Classic 350 Stealth Black and suspicious Black Marketing

Address:

Lucknow Diesel & Electricals , Plot No 439/013 Hardoi Road, Azad Nagar Balaganj Lucknow

My father Jai Pratap Singh booked RE Next Gen 350 Dark Stealth Black on 9th Sep 2021 at Lucknow Diesel and Electricals. He's purchasing it through CSD. The dealer told us to deliver the bike till Dhanteras which was on 02 Nov 21. Slowly slowly the dealer Started tantrums like he is not recieving the bikes from plant in Chennai. Our booking was made within a week of the launch of next gen. On 19 Nov 2021 we received the LS Order from CSD. After that dealer said to deliver it in last week of Nov. When contacted in that time frame he said that he will give bike till 10 Dec. Slowly slowly he postponed the delivery week after week. Now when I'm writing this complaint on 25 Jan on which i was supposed to recieve the bike. The dealer is saying that you'll get delivery till 10 Feb. In between the year changed and the dealer said that your LS Order is for 2021 model. It has to be updated to 2022 model. The price of 2022 model has also been hiked by 3000Rs. When asked about stock he just tells that we have received bikes from Chennai but none of them was Stealth Black. He just tells that I've 195 bookings for the same color. If this is true then why doesn't he position the customers according to their booking serial. I'm suspecting that the dealer is giving bikes to people who are paying him extra in form of extortion. I want a case to be filed on the dealer for Fraud and Customer Harrassment as the dealer is located 120Kms from my home and my father has travelled there around 10 times.