Royal Enfield — damage of rim

Address:

ABC MOTORS,Near shifa convention centre,ponniakurussi,mannarkkad road, Malappuram, Kerala, 679322

Dear sir,
I do own a royal enfield himalayan which is a make of 2019. The vehicle details are given below for validation.
Owner name: antony dominic
Vehicle model: royal enfield himalayan abs
Vehicle chassis number:me3d4a5f1ka038636
Vehicle supplied from: abc motors, perinthalmanna

The bike unfortunately fell into a pothole on a highway, which was finely a small hole and the front alloy rim got bend. I request for a replacement for the same under vehicle warranty and i demand an explanation for the cause. A spoke wheeled alloyed vehicle like himalayan to get bend under a small impact is shame and questionable. I need a proper reason for the cause, and i believe the spokes installed are not for looks and beauty. I need a perfect explanation why the spokes didn't perform well under that condition as i believe the spokes are a performance upgrade on the vehicle.

Sir, please look forward on to this problem caused which i believe is a matter of cause from the installment of wheels and adjustment from royal enfield. I request a replacement under warranty for the same. Please take this letter into account and reply the counter as soon as possible.