Royal Enfield — dealers are fraud

Word experience with your company.
I booked a bike Himalayan sleet and they said in a week times it will be delivered...I said ok.
Then they said it will be confirmed by next day of booking that what will be the exact date when it will be delivered..

They never called ...

I kept calling and nobody bothered to respond or answer and later in the week they kept saying will let you know... tomorrow...
Then yesterday after 13 days when I called and said if they won't confirm it then I will cancel it...and they said ok.

No appologies Nothing...no respect... behaviour was worst as if I am taking it for free...
They said
Will conform this afternoon...14th day.

I called they said it's taking time it's in manaser and it's being inspected...that's ok..
But then they said . sorry...

Preeti from showroom said manaser depot lied to her and is not answering the call..so she lied to me...and was laughing and said I can cancel.the booking if or else select snow white or Granit but I booked sleet...why do royal Enfield made Himalayan sleet version when do t have sleet to be delivered...I need responses...I will go to higher authorities...