Royal Enfield — dealership velavan motors arcot road chennai
P
Prem Sujith
from Nattam, Tamil Nadu
Address:
Chennai, Tamil Nadu, 600092
Website:
Consumercomplaints.in
No proper answers given for any enquiry. Staff not bothered about customers. No higher category official such as floor supervisor or manager to deal with customers. No coordination between their sectional staff. So ultimately customers are suffering to get clear/satisfactory answer. While booking approximate delivery time given by the dealer was 45 days. But it took 75 days for delivery and that too i had to call them frequently. Some staff will guide to come over there and other staff would get excuse to come another day. Communication is very poor from the dealer.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Jul 26, 2017
Updated by Prem Sujith Dealers attitude may divert the customers to other product and you may loose your business
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment