Royal Enfield — Defect Motorcycle sold to me

I purchased RE BS6 signal Desert Sand on 28 May 22 Chassis No.MF3J3C5FEN2006415 from (Kolkata Bike Zone) 204, Chinar Park, Nowapara-700152.

Problem No. 1 as on 28 May 22

On the day i purchased this bike that is 28 May 22, after half a Kilometre i drove the motor cycle was stop while driving, at first i thought it was normal, however after a minute of trying it doesn't work, so i contacted the RE show room, after 2hrs they send a mechanic and he resolved it by checking from the plug and electrical appliances. I rode it again and after 10- 15 min the motor cycle stop. I left the motor cycle with my friend and i reached back to the Showroom. The showroom manager then along with him team reached the spot and resolve the issues by changing the Plug. Then the bike Start to work.

Problem No. 2 as on 29 May 22

The same problem arose on 29 May 22. But after a minute of trying the bike again started.

Problem No. 3 as on 01 Jun 22

On 01 Jun 22 i noticed a sound came from the front part of the Motorcycle after releasing Clutch. The sound is similar to friction Jam. I bought the Motorcycle to the RE service centre at Rajarhat, they told me of the dust accumulate at the break shoes. They clean it, however the sound still persist.

Problems No. 4.

The Bike was also not fully made. The rear tyre is sitting to the left of the mudguard not properly aligned same is the from doom where the head light sit. Its not aligned properly, it's seems as if the bike is turning right.

Problem No. 5

While i was on the way for a very important Job, the bike Stuck again and doesn't start. I was lost for two hours, I called the RSA he came and check the Bike, however he is not able to detect any problems. He then help me push the bike towards the nearest service centre, that moment the bike the Start again. Then i tried to proceed to RE service centre at Rajarhat but again i got stuck in the middle of nowhere. I again lost for 2-3 hours, I called the RSA they sent a towing vehicle and the vehicle brought the motor cycle to the workshop. At work Shop after and hour of searching the problem. They told me the problem is of the fuel injector.. however they have no spare parts available. The spare will be available within 20 days from now.
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Royal Enfield customer support has been notified about the posted complaint.
Jun 11, 2022
Updated by Bet217
Royal Enfieldrider Showroom
Bike Zone Chinar, park, Nowapara 700152

The above mentioned showroom has delivered me RE bike with fake product that doesn't belong to RE installed in it. That's the main reason the bike stop working every where.

The RE Enfield should call me & clarify for what they have done. As a consumer i realised that this act was nothing but cheating the customer.
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