Royal Enfield — defective bike provided

Dear sir,
Today 05/11/18 on the auspicious occassion of dhanterus i went to purchase royal enfield classic 350 chesnut from m/s shreya autoworld private limited, alambagh lucknow. All payment regarding bike i have already made by 03/11/2018. Today i went to take delivery of bike 3 o clock with my dad who is 58 year old. The bike was a gift for my dad from me. At 5:30 pm they have given the bike after all the paperwork which was having damaged tank and rear tyre guard was also bend. When we raise the complain to the showroom manager the manger has changed the bike given the ash white colour which at the time of giving they have not filled fuel tank also after running for 300 metre it suddenly stop. Again we complain the show room manager then they have send the mechanice to fill half litre of petrol. Then we have taken the bike to petrol pump and filled full tank. Then i took the bike to temple for prayer there we saw the fuel is leaking from the bike. Then again i complain to showroom manager he is telling no staff is available take the bike home tommorrow i will send the mechanic. Somhow i managed and brought bike to home.

Today was the auspicious day for me. I wanted to gift the bike to my day but royal enfield and there franchise m/s shreya autoworld private ltd has ruin by day and given me defective bike two times.

It is a worst experience for me from royal enfiled i will never suggest anyone my side to purchase royal enfield. They are cheating the customer and torchering. The franchise owner are only worried about money once they received the money they don’t worried about the customer and supplied defective items to them. Today also m/s shreya autoworld pvt ltd have done the same thing we were in need of the bike and all the payment i have made already so they have supplied the defective bike to us because today i cannot go to other showroom for bike. Really bad day for me and the happiness i wanted to see in my dad face i was not able to see.

Royal enfield and m/s shreya autoworld pvt ltd shame on you

I very dissapoint royal enfield owner
Anurag kumar rai
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