Respected sir
This is Dilip s owning a ROTAL ENFIELD THUNDER BIRD 350cc WITH A price tag close to 1, 80, 000/-(Rupees One Lakh Eighty Thousand Only) with my savings without any loan because it my dream to own.
First problem arises on the first or second service that is Tap head problem within warranty but one your technician told he will rectify done after i was not satisfy i have clearly written in job card. I fighted lot with the service center in Magadi road Hsr service bangalore.
The problem was going on until they made some adjustment bcoz to avoid warranty period they have done with their plan.
Even i left my bike there for morethan 15 days i was travelling in auto n bus at that time but still they given a utter shock evry service cost not leaser than 2000 to 9000 till now please get it resolved
The bike has now run 31000km only with clear history of service in HSR SERVICE CENTER ONLY now they told it has a crank sound which shatters my dream now at covid 19 time why u people do like this i requested several times to service guys and your chennai team to replace my bike or engine at the time of warranty they misguided me which they have not done till now i paid double the amount of cost for service.to get rectified that they told it will be around 30, 000/- rupees which cant do it now.. so Your quality fails.Is this your quality of product is this my fault to buy your product of bike i complained initial time which you done the worst magic tricks and ditched my money.
As per my knowledge the bike or engine parts should withstand upto 2lakh Km but this shoved for 30k km iam a Royal mech with DIploma Mechanical engineering with middle class family you shattered my dreams kindly request you give me solution please or change the entire engine with No cost ..
My travelling daily average is 20 to 30km only
The worst part is the bike never ever serviced outside only in HSR SERVICE CENTER MAGADI ROAD BANGALORE
From the first service to till now.
Even i[censored] change and give the new bike also fine for me or replace the. New engine without cost .
Already i mailed written job cards mailed you also no reply..
Thanking you
DILIP S
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