Royal Enfield — delaying service warranty - rudraa motors-service - token number : r[protected]tok-04422

Address:

Annanagar, 600037

This issue is still i am experiencing. I have delivered my tb350 in rudraa motors-service - annanagar on 22nd jan.
The beauty is for last 18 days i have never received one update call from service center.

I have been given many reasons for delaying warranty coverage work.

Reason1: week1, sir your tank will be replaced by some other new bike part which came newly for other accident bike coverage.

Reason 2: week2, sir sorry the approved invoice tank came in was stone black instead of flicker black.

Reason3: week3, sir sorry your invoice is not yet approved.

All above status was provided after i call them many times and no service center executives have courtesy to update their customers since holding bike for 3 weeks and still counting days.
People i spoken are, munvar hussain, dinesh & benny.

I request royal enfield to resolve this issue asap.

Below is token number generated on 22nd jan
Dear mr. Raja sudan r,

Your royal enfield motorcycle tn13r4213 vehicle has been inwarded at rudraa motors-service.

Token number : r[protected]tok-04422