Royal Enfield — delay/non-enthusiastic response to service required

Address:

Kamrup Metropolitan, Assam, 781040

My bullet es-350 problem started in july last week. Bike wouldn't even start (Seems like sparg plug damage). Called nearby service centre (Sc) dealer, where i bought bike from 1 yr back (The sc would be merely 1-2 km away from my residence). Promised of service the next day (To send technicians home as the bike wouldn't even start to be taken to the sc) and thereafter kept on delaying it for another day citing either paucity of technicians or adm managers not present or most of the technicians had gone for training etc. Today is 11.08.2018 two - weeks gone by no redressal to my complaint nor is the sc diligent enough to feel the harassment felt by me. I want the swift action at the earliest in this regard or else i will be forced to approach appropriate forum..