Royal Enfield — desert storm 500cc

Address:

Chikkamagaluru, Karnataka, 577134

Namasthe, i had bought a desert storm 500 cc on august 2016. I had done with my 5 free services and now i am planing to do my 6th service as the total kms is nearing 12kms. But after 5th service, i am facing many severe issue with my bike. I was unable to start the bike many days even after 1000 tries. A local technician inspected my bike and we found the traces of oil on the plugs. He said that there is some issue with the desert storms engine. I am still in my warrenty period and i want a permanent solution for this issue. I hope you will consider the issue seriously as i have done all services on proper dates. I am also have another 350cc bullet which is perfectly fine.