Royal Enfield — efi motor on royal enfield classic 500 | |||
I bought my royal enfield classic 500 on 30/05/2017 from ABC motors perinthalmanna, kerala. Currently my bike has done 8796kms and done my 5th service on 5/6/2018. Today on 11/6/2018 my EFI pumps pipe which is being connnectoed from the fuel tank to the engine compartment is broken and the petrol is leaking all over my bike(video attached ) .There is a crack on that pipe and when i enquired it from ABC motors they are asking an amout of approx 8500 for the motor replacement and my complaint is that the efi pump is of a very poor quality and the main pipe from the motor has broken and they are asking for the replacement of the whole motor module. This is a fault of either the service persons of the royal enfield quality. As the theing like these are built to last and how can this be damaged within one year o[censored]sage and this broke all on a sudden my bike was running smoothly and all my services are done properly from the authorised centres. I cannot spend this much money for the poor quality of royal enfield or by the fault of the service persons . And now my bike cannot run and my nearest service centre is approximately 10kms away and i cannot take my bike there and when i asked them to send a pickup vehicle to take my vehicle to my serbice center they told me they font have it i have to do it my own. A company this big is not even having a road assistance for hrlping customers. Please help me with this problem. Regn No :KL10AX6993 Chasis no:ME3U5S5F1HE107555 ENGINE NO:U5S5F1HE199381 +1 videos Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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