Royal Enfield — electra 350/engine noise

Address:

600012

Hi I am Sunil, My bike Number is TN-05 8076 Royal enfield electra, I bought this vehicle in November 2016, Bike has ran 5112 kms, SInce i bought this bike i was keep on getting Engine noise, I informed this in First service and they said they will clear this but i got the noise again, Again reported this is second service but they did not fix it, Then i did not wait for the service period, I straight away reported this problem as complaint, They said they will fix this but it re appeared again after driving for 10 kms continously.They keep on say they will fix it and keep the vehicle for a week and then return it, 10 days back i gave the last month i gave the vehicle again thy said they will fix it bu no go.That was the fourth time. I immediately gave the bike next day itself they said they will replace the parts as its under warranty and gave the bike after 10 days and said they changed some parts called tappet and valve and charged me 330 for Gasket and fuel. I took the vehicle after 10 days and again i got the same issue i left vehicle now and they are not ready to change replace the engine nor taking things seriously. They dont even give any receipts but each time i have to take a picture of the JOB card as a proof. I dont know what to do with thew so called service center of Royal enfield. All they do is change the oil for every service and gie the bike back to customer but do not repair the vehicle if there is a fault.Not sure whether they have professional mechanics or atleast an amateur mechanic. They are just selling oil in the name of service center. Name of the service center is HI SPEED located at purasaiwalkam near Mekala theater-600007. I need a replacement of the vehicle or engine as i am facing this issue since i bought this vehicle.Only 5000 kms old. Please do the needfull.