| Address: | Hdfc building ,opp. Ram baag |
Dear Team
My name is Manish rana and I have my company registered in the name of Two wheel Himalayas. I am facing a huge issue in my new Himalayan. I bought 12 Himalayan this season and in which I m facing issues in 3 units. The issues that I faced was that the fuel pumps of 3 bikes were dysfunctional before they even travelled the distance of 5000km. Since it is season time, we replaced those pumps on our own and we were also being told (by the sales executive in Mandi branch) that our pumps would be changed. There is no Authorized showroom in manali from last one year. The service camp that has been opened in manali also does not provide any service. There is an incharge there and he has no knowledge about the product . I too run my company and know what customer satisfaction is. But I m very dissatisfied by service staff and service being provided.
Please look into this matter as you have to place some sensible staff for your customer satisfaction.
Looking forward for your response
Thank you
Manish Rana
Two wheel Himalayas
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