[Resolved]  Royal Enfield — Exchange of parts

Address:

Mumbai City, Maharashtra

To service manager
Mumbai.

Bike details
DS -500 Desert,
ME3U5S5F1DL006305- Chassis no.
MH 02 DF 2498.

Month of purchase - November 2013.


All - 3 services done at workshop till date[protected]. At Workshop -
Ishna Wheels (Royal Enfield Authorised Workshop)
gulshan Anand compound, opp.shastri nagar.,
New link road, goregaon (w)Mumbai -400062.

Dear sir/ madam,
Good day.


I have 2 - compliant against Ishna Wheels(workshop),
1.). Ishna wheels have exchange my bike part, as I given bike for repair - petrol leakage, break sound problem, acceleration problem, horn problem. On date 28 th of May 2014, I received my bike next day on 29 th of May 2014, .. Latter on I got to know that they have exchange front wheel shocker / part around meter, whole that part was exchange, because that shocker part having dent problem and their is paint spray on that part which was not on my bike when I given for repair.
They agree that they have done paint work without my approval, but they not exchanging that parts. But as from where am seeing they have exchange that part.

2.). They have done spray on petrol tank in 3 side, it was loking odd I complain them whorkshop people said it will ok latter on within week of wash but that is also same,

So please do enquiry on this matter, of please advise to whom I contact for complain.

Thanks
Sajesh kumar sudhanshu

Royal enfield lover..