Royal Enfield — expensive servicing of re thunderbird | |||
Hi team, This is chandra from hyderabad. I had a bad experience at re company service center, sanath nagar, hyderabad. I gave my thunderbird 350 bike for servicing on 21st september (Friday) with some repair work and part changes. I got an estimate of 3k and i expected another 3k for rear disc change. The contact person informed me for clutch plate and few more parts changes. I expected the final bill to be around 9k. I collected my bike on 23rd september (Sunday). To my surprise the actual bill was 17k. This included various parts changes and charges. The major one being rear caliper change for 6k. Which was not informed to me. Even the bike delivered to me was not washed, dont know about servicing if they did or not. When i asked, the person informed me that there was some problem with washing pipe set due to which they did not do the washing. I am attaching a copy of invoice and some of the bike pictures. Though i paid full amount but would definitely not accept such a high bill. Could you look into it and refund the extra amount paid. Attached is the invoice copy. I reached out to re customer support and responded that they will look into it, its been 11 days now, have not heard anything from them. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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