[Resolved] Royal Enfield — fading of colour
PP k pandey
i have purchased n ew bullet 350 standard in dec 2013 in one year i drove only 7 k k.m. Now i am witnessing its colour is getting losing from many places, how it can be possible that i have kept my bike always in shed inspite of That it is losing colour, kindly help me. had purchased it from garcha automobile from Rupnagar punja
Complaint marked as Resolved
[Dec 16, 2014] Royal Enfield customer support has been notified about the posted complaint.
Verified SupportMs. Legal Page Writers Customer Care's response Dec 16, 2014
Dear Sir We have gone through your complaint. Please send us the details on : [protected]@filemycase.in We follow the following process to resolve your complaint: A. In the first step our legal team will write a complaint directly to the brand grievance team and ask them to reply quickly. B. In the next step we send an Intimation Letter Before Filing Consumer Complaint/Notice stating the details of your complaint along with the inconvenience caused to you. We ask them to respond to our Notice positively in 15 days else you shall be forced to go to consumer court. C. As a last option, we shall help you in approaching the consumer forum. We will draft the consumer complaint along with affidavit as per proper format. You just have to take printout, sign and get it attested and submit them in the Consumer court. We have resolved many complaints for several customers in the past. Please visit www.filemycase.in For more information you can call us on +91-[protected] Warm Regards, Mohit Popli
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