Royal Enfield — failure of crankshaft within just 27k kms of running

The bike is 3 years old and just run around 27000 km. It's oil change and servicing is done regularly at 3000km intervals. Now there is an issue with the crankshaft and service station is advising to change it. Would like to know that royal enfield does provide this type of quality in bikes for a large amount of money. Kindly request you to solve the issue.
Bike model: royal enfield desert storm
Contact no. [protected]
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