Royal Enfield — faulty bike electra - brand new bike delivered on 21st feb 2018 stranded on road

Address:

North Goa, Goa, 403002

Engine no u3s5c0ja437077
Delivery challan no 6228 dated 21st feb 2018. Delivered by auto guides, panaji
Regn no ga07aa6065
Bike electra 350cc

On 22nd night around 11.00 pm the accelerator of the bike got jammed while driving and stranded on road.. I had to organise a tempo and labourers to transport the brand new bike to my house in panjim. Besides spending about rs.15000/-, i had to undergo a lot of trouble including burning of my leg during the process of loading and unloading of the bike.
Service supervisor mr ajit from autoguide reached my house at 7.30 am on 23rd feb to check problem. He could not fix the problem and he said he will return with a mechanic at around 11.00am today to fix the same.

Since the bike is not reliable, i need a replacement of brand new bike and also reimbursement of expenses that i have incurred. You can speak to ajit on [protected] of autoguide panjim
Your immediate action is highly appreciated.
M keshava menon [protected]