Royal Enfield — fuel pump issue | |||
I purchased a Royal Enfield Classic Squadron blue 500cc in 2017 May. And this is a BS4 machine. Yesterday while taking my bike out, I could smell the fuel. While I initially assumed that this might some other vehicle/s along the road after some time, I felt my jeans trouser get all wet. I stopped my bike and knew that the fuel was leaking but could not determine where the leak was happening. I saw a local Enfield service centre ( since it was night 10 PM ) and took my bike there and told them the issue. The mechanic switched on the bike and imagine the horror when I saw the White Fuel Pump attached at the bottom of the tank split and pumping the fuel out like a damn fountain. The mechanic told that the cost for a new BS4 is around 8.5 K. It is not the cost but the danger that this posed to life as I also had a pillion rider. Imagine if there was a spark or something and the entire thing would have blasted. Our society is monitored and absolutely safe in terms of parking with a 24*7 CCTV Coverage, so I knew that this was not that somebody has manually split the pump, but RE was using improper material for the manufacturing of the same. A quick check online cemented my thoughts as there are lot of complaints of this. The worst part is that my bike has been used only for 3200 km. I bought this for almost 2.1 L INR. And now I feel my confidence has been let down. Even Bikes worth 1 L have better and sturdy materials than these. Words cannot express the grave danger this posed to life not only mine, but also other people. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
Add a Comment | |||
11%
Complaints
3454
Pending
0
Resolved
369
+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
View all Royal Enfield contact information
Post your Comment