Royal Enfield — Himalayan

Address:

Thrissur, Kerala, 680121

Hello Royal Enfield,

My name is Tony Johnson. I have bought Himalayan on 23/08/2016 from Royal Enfield Sarabhai Ahmedabad. After buying Himalayan it was pretty OK for the first three months after that i had started facing many issues from the bike. I kept the bike in servicing almost more then 8 times after buying. The main issue i am facing is the meter gets dead every second week, I give it to the service station they say that the issue is solved but it the same story after five days. I have kept my bike in Royal Enfield Sarabhai Service center Ahmedabad and Royal Enfield Pinnacle service center kodungallur Kerala. I have always end up with a very bad service for both of them. I am very much disappointed with service. Now the new issue is the rear tyre is jammed and the vehicle cant even move. I took it out after a week and suddenly i am not able to push my bike. After buying i am not even able to drive it properly. Such a poor service I have received from both the places. Nobody knows how to service a Himalayan. I got Himlayan to drive and not to take it service station every second day. I need a proper response to this. I need my bike to get checked properly or else replace my bike or else refund my amount. If my query is not solved or if i dont even get a revert to this mail.I will go ahead with consumer court. I am writing this mail after so much of trouble i went through. But now its enough. I need the solution ASAP

Owner : Tony Johnson
Bike : Himalayan
Chasis Number : ME3D4A5C1GF003923
ENGINE NUMBER : D4A5C1GF004125
Invoice Date : 23/08/2016