Royal Enfield — I got damaged vehicle from showroom

Address:Kasaragod, Kerala, 671532

Dear sir,

Last week i have received a delivery of re standard 350 from south west moto rcorp india pvt ltd, kasaragod, kerala showroom. Before reaching home i felt an extra sound from the engine on 4th gear through rough road and vehicle pulls toward right automatically when we take hand from handle. So i called the sales team and said the complaint that day itself. But they told that they are done the test drive about 4 km and did not found any complaint. So if you have complaint please visit us on next working day. So as per there voice i toke the vehicle to showroom next day itself. But they did not resolve the complaint yet and did not accept there mistake. T is the fault of the sails department they could check the vehicle before delivery, but they didn't check. Now it's the 3rd day vehicle is in showroom, so what should i do?
Here am submitting the showroom details
Please do the needfu
Regards
Julbin s john
Kaimaril (H)
Malakkallu (Po)
Kasaragod
Kerala, 671532
[protected]
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Royal Enfield customer support has been notified about the posted complaint.
Oct 19, 2018
Updated by Julbin S John
Dear sir,

Last week I have received a delivery of RE Standard 350 from South west moto rcorp India pvt ltd, kasaragod, kerala Showroom. Before reaching home i felt an extra sound from the engine on 4th gear through rough road and vehicle pulls toward right automatically when we take hand from handle. So i called the sales team and said the complaint that day itself. But they told that they are done the test drive about 4 km and did not found any complaint. So if you have complaint please visit us on next working day. So as per there voice I toke the vehicle to showroom next day itself. But they did not resolve the complaint yet and did not accept there mistake.t is the fault of the sails department they could check the vehicle before delivery, but they didn't check. Now it's the 3rd day vehicle is in showroom, So what should I do?
Here am submitting the showroom details
Please do the needfu
Regards
Julbin s john
Kaimaril (h)
Malakkallu (po)
Kasaragod
Kerala, 671532
[protected]
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