Royal Enfield — I have been complaining to Royal Enfield on its website and Customer Care and it's Vendor Ms Sanjeevani Automobiles, Ballari

Address:

Royal Enfield, Chennai

I have been complaining about detective Royal Enfield Meteor 350 Fireball Red vehicle purchased in Mar 2021 since first day. The vehicle is undriveable coz of extreme heat in exhaust. My legs are burning even after driving 1km. It's a defect which the company is least bothered about, the local vendor had not even paid Road Tax even after repeated reminders. The Royal Enfield company is not responding even after regularly complaining to them. I feel cheated and dejected, I have worked hard and saved money to pursue my dream of owning such a costly vehicle but I am not able to use it at all. The company customer care don't even talk they just keep the phone away and make us wait to take complaints.