| Address: | Hno 1-31-903 sai nagar bank colony, Kanajiguda. Tirmulgiri |
Ignition changed thrice coil twice gear box once and registering complaint thereof.
Sir,
I am penning this letter with lots of sadness i always had a passion to own a Royal Enfield bike all these years.
My dream came true when I purchased Royal Enfield bike Himalayan snow white BS3 in the year 2016. It was my first bike it's been 6 years now.
Firstly I never complained even when I faced so many problems with my bike. This many years now i am fed up with this I spent lakhs of rupees on my bike for servicing till now
Chassis No : ME3D4A5C1GL009169
Engine No: D4A5C1GL009564
From: SVR motors kompally, Hyderabad.
In the year 2016
By paying down payment of 70, 000 I took loan to buy this bike
After the essential formalities I rode the vehicle for some kms inside city limits.
1st disappointment: within 2 months my bike got punctured
2nd: it used to make some weird sound. Misfire in the exhaust.
Later later realised that it was something related to coil.
3rd. I had to change the coil twice.
Now the saddest part is ignition.
4th i had to change ignition thrice which is very annoying.
5 th gear box issue which is there since long time. I had to change it once.
I have never seen any bike having such a gear. It's so jammed that I always have to stop the ignition in gear. It so hard to change the gear I never kept my bike in neutral.
I have never such a gear in any bike
I gave it for regular mandatory servicing on to the authorised dealer from where I purchased it. Still no use only once they have changed coil for free
I am sure you will look in to this matter with a sense of seriousness and urgency.
I sincerely hope you will not force me to go public with my complaint.
I have always trusted Royal Enfield and purchased it with my hard earned money.
I have already provided the vehicle details in the initial para above.
Expecting and hoping and early decision from your side.
Regards
Vishnu Kumar
Hyderabad
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