Royal Enfield — I'm complaining about refunding of my advance after booking cancelled

Address:

25/464, Dharmavaram Branch,Bangalore Road, Near RTC Bus Stand, DHARMAVARAM, ANDHRA PRADESH, India, 515671 ( thumb and traders motors )

Iam Vaduguru Aruna. I booked Royal Enfield 350 gun metal grey on date 20 /1/ 2022, booking number BKG300507DE00104 in Dharmavaram Branch, but delivery get late, so I purchasing gun metal grey 350 classic in high-tech motors in Kurnool Town. I am giving cancellation letter February 11 in Dharmavaram branch .(showroom not responding cancellation)

iam requesting to refund my advance back Sir.
My contact number :[protected]
email ID VSwamy [protected]@gmail.com