Royal Enfield — I'm complaint about thunderbird 350x | |||
I purchased the royal enfield thunderbird three fifty x model bike from blue mountain royal enfield agency, kunnamangalam, kozhikode district, kerala on january 16, 2019. From that day till now i have not changed any service or even a screw except from the company. Service center. Today was my fourth service of my bike (9000). the cart was too high for a front fork from the sound i heard. I've had the blue mountain royal enfield franchise twice since. They say the complainant was solved. But again and again the noise is high. So this time i will change my service agency to calpetta it is also an authorized. because of this sound, i mentioned the complainant about the service executive, and they took note of it. i checked it and was convinced. Then i asked them why this happened. This problem was not my fault, but the material of the company. I asked them to change this under warranty coverage they say it is not possible and ask me 6000 rupees and 15 day delay. It is a bike manufacturer like enfield. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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Thanks
Vishwas