Royal Enfield — manufacturing fault in my classic 350 redditch red

Address:

112 Salviyo ka maholla bedla udaipur, Udaipur, Rajasthan, 313001

Dear sir,
My vehicle purchase from kpm motors rk circle udaipur rajasthan and regularly visiting for service asper schedule. My 4th service done at 9000km that time break shoe replaced. Approx oct 2018 nd at 15000km my vehicle was accidental from front side and given for repair that time it was checked that rear sprocket drive teeth are broken and to be replace in cash not in warranty. Sprocket teeth are broken not wear out and it is informed by technician of your company i was not aware of broken teeth. This is the manufacturing fault of the company and if it is not a manufacturing fault, then give me the reason how the sprocket teeth is broken. Now i request to replace in warranty sprocket and break shoe also telling to replace where as break shoe replaced at 9000km and schedule is 12000km kindly look in to the matter for customer satisfaction thanks and hoping to action on this vehicle is at work shop no taken awaiting your decision as this id is mention in workshop and manager number is [protected]..
Regards
Manish salvi
[protected]