Royal Enfield — My bike maintenance is delayed

Address:

Jharsuguda

I have came to Royal Enfield service centre at 8:54 am but the service centre opened at 9:15 .they took my job card but now at this time 4:15pm till now my bike is not maintained in nay the issue is to change the battery and checking of new Rr unit in my bike . For that only they have not done it till now we are sitting in the service centre for almost 7 hrs and till now they have not touched my bike. My bike is Bullet 350 es.