Royal Enfield — Negligence, incompetent service and horrible customer service
N
Nagharaj Abishek
Jun 17, 2022
I dropped my 2020 Royal Enfield Interceptor in my parking lot (standstill) 1.5 years ago. Since then, I've had an issue of the steering tilting towards the right side when riding straight - I have tried multiple times to get the issue fixed. After being charged exorbitant sums of money and being subjected to abuse by technicians, I have still had no luck in fixing my bike. Just recently, an official service centre offered to overhaul all possible defective parts on insurance - They charged me 60, 000 INR and kept my bike for 1.5months. They refused to show me the parts that they changed and my bike still has the same problem. No responser when I tried to contact them.
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