Royal Enfield — New bike delivered with faults. Bike in service center since 4 days, bought new 6 days ago
P
Parth_gohil
May 27, 2022
I received a bike that had faulty functioning since day 1. The bike used to shut down as the clutch was pressed and throttle was idle regardless of the speed of the bike.
The problem has persisted since the day I bought the bike and I reported the same to the dealer the same day of purchase but it was shrugged off saying its a minor problem and we can fix it once you bring it in. Since I was travelling to another city with the bike I gave the bike for service in the other city the very next day. The service center did some minor cleaning and gave the bike back... But the problem came back immediately after driving off. I took the bike into service center the next day and they have the bike since Tuesday. There have been false promises and false claims on several aspects in the meantime and the people on touch have not been transparent about what is being fixed and how.
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