Royal Enfield — New Royal Enfield Classic 350- Battery Defect and Bad Service

Address:	Bangalore, Karnataka
Website:	www.royalenfield.com (Royal Enfield-Eicher)

Royal Enfield(Bullet)- Was my dream bike and with lots of struggle I had purchased Royal Enfield Classic Silver-350 on January, 2015. Problem:-1 [protected][protected] Its been just 7-8 months i have brought the bike, Battery is now completely dead. When i ask the service center guy about the battery issues, he was not having any convincing answer and he told, daily at least there are minimum of 5-6 such battery issue complaints are coming up. And he also said that the battery problem is reported to the company also, still they have'nt got any response. They took 5 days to normal service and battery replacement of my bike( And i am not sure whether the replaced battery is of the same bad quality or of good quality ! As service center has not given me any warranty card or any receipt of battery replacement). I have not seen any other company's brand new bikes getting this sort of problems. I am pissed off buying Bullet. I would request Eicher(Royal Enfield) to take back my bike return my hard earned money. Problem:-2 [protected][protected] Fork oil leakage: Normally i will handle and ride my bike very smoothly. This was my 4th service. From the second month of my bike purchase, there is oil leakage in the front fork. Since from 2nd service i have been telling the service center person regarding the fork oil leakage, but they were just wiping it away and tell issue is resolved. For the same issue i had been to 3-service centers and the response from all the service centers are same. Its been a week i got serviced and for that day when i got deliver from service center, the condition was good. From next day there is more oil leakage in the front forks. Since 8 months I have not found a single good Royal Enfield servicing center in Bangalore. Problem:-3 [protected][protected] Bad Service: When i call the service center they were not picking calls for hours. After calling them 25 times, finally they responded saying "Battery has not came from the company". And the Bike was also partially serviced. When i am taking delivery from service, i pointed out to the service center guy on every issue i have told to resolve. Even the lubrication of chains and other parts was not done properly. None was satisfactory. Only water service was done perfectly. I think company is offering Free-service only for water service(With 1- Year Warranty). ============================================================= My question is: [protected][protected]--- Will the Battery issue same for all Royal Enfield bikes(As my friend who purchased along with has also same battery issue)? Where could i find good and trust worthy service center in Bangalore? Are the Servicing guys not trained or skilled? As far as i know Royal Enfield is famous for its quality and Royality. Is it because of the demand, the quality of Royal Enfield bikes going worse? Or my understanding is wrong? Whom should i contact for all my problems? And i want to know who will is responsible to resolve all these issues! ============================================================= I have wasted lot of my time and money investing on Royal Enfield(Which was Dream bike). I would kindly request the company(Eicher-Royal Enfield) to resolve all the issues and answer all my questions asap. Or it would be great if the company take back my bike and return my hard earned money. ========================================================= Please i would expect the response asap. And i hope this help many Royal Enfield dreamers. Kind Regards, Royal Enfield User