Royal Enfield — non delivery of requested bike colour on assigned time

Royal Enfield — non delivery of requested bike colour on assigned time - asking for rs. 20000 extra.

H Himi Verma from Noida, Uttar Pradesh

Hi, we booked up a bike royal enfield in cherry colour at sangam motors, sahibabad, ghaziabad which was ensured to us on time delivery within one & a half month but it has been 2 month & 10 days. We haven't received any delivery of the bike & even then the manager asked us for rs. 20000 extra to deliver the bike after the assigned time. The dealer we talked up with is kamal and the area manager is gagan. We're supposed to receive the bike prior to marriage in family & the dealer isn't delivering it to us even after assigned time. My name is rashid, please look into the matter asap. Was this information helpful? No (0) Yes (0)
Royal Enfield customer support has been notified about the posted complaint. Nov 01, 2017 Pradeep Bagri's response I bought royal enfield bullet 350 last year. Twice i Have given it to ALLIED AUTO AGENCIES(6-B, Niranjanpur, near mandi chowk, Dehradun) for the above said problem. But their mechanics aren't able to solve the problem. Service quality of ALLIED AUTO AGENCIES is worst. My contact no. is [protected]. If your engineers aren't able to fix the problem then it may be a manufacturing fault!!! so pls replace my bike otherwise i may go to consumer forum. Forward to you for early necessary action.
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Pradeep Bagri

from Hapur, Uttar Pradesh

I bought royal enfield bullet 350 last year. Twice i Have given it to ALLIED AUTO AGENCIES(6-B, Niranjanpur, near mandi chowk, Dehradun) for the above said problem. But their mechanics aren't able to solve the problem. Service quality of ALLIED AUTO AGENCIES is worst. My contact no. is [protected].