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Royal Enfield — Not refunding the booking amount

Hi

My name is Rakesh and I have booked Royal Enfield classic 350 by paying Rs 5000 & the store committed to deliver it within 30 days., which was not delivered within 30 days as committed, so I cancelled the booking. After cancelling a booking they were convincing me to buy accessories & get bike in 2 days, but I still continued with my cancellation decision. It was said that I will receive a check of booking amount RS. 5000 in 15 days but it has been more than 25 days now but no refund has been given. I am calling them and they are giving silly reasons for that.

My Mobile # [protected]

Kindly help
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Complaint Status


[Mar 15, 2017] Royal Enfield customer support has been notified about the posted complaint.
Updated by Rakesh183 Mar 15, 2017 Some fake people calling me regarding this complain and asking me my Card details.
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    Royal Enfield
    Customer Care Service
    Customer satisfaction rating
    13%
    Complaints
    2621
    Pending
    0
    Resolved
    345
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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