Royal Enfield — poor customer service

Address:

Hyderabad, Telangana, 500036

Dear team

This is mohammed shuja uddin, i'm using classic 350 8 months old, my bike battery got down so i've called to service centre vvc motors.
They told me that in an hour they will get an extra battery to resolve the issue but still service people not responding properly from last one week vehicle left idle am fa ing issue for traveling. Is this is the way to respond to customer. Please do needful

Regards
Md shujauddin
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