Royal Enfield — poor quality customer care and product

Address:

Royal enfield kannur, kannothumchal

I bought an enfield signals december 10 2019 now after 3months and 5000km its rear tyre spokes broke down and of them and the tyre went crazy. Literally lucky to be alive. I had to keep the bike for 2days roadside because if the poor roadside assistance. Atlast after getting the bike to service station they are demanding money for the same and are saying these cant be given under warranty. Then what is the value of the money i paid to buy this bike. Its been 5days and i still havnt gotten a return call about the bike and even when i contacted them they are just saying that they will call back and for once they have never had. Very poor quality product and customer service. This happened at ssmotors, thottada, kannur, kerala. I bought the bike from kannothumchal kannur enfield showroom.
Hope i would get some results for filing this complaint.