Royal Enfield — poor service - cause of accident | |||
Hi I have purchased royal enfield 350x in month of oct sept 2018 after second service i have taken bike to home while riding i realize there was a oil leakage from the bottom screw of the engine which was not fitted properly and oil was falling down on road. After this incident i logged complaint at ishna wheels goregaon however nobody turned up for 2 days person visited when i called them 3rd time and it was not the end, after 2 days again noise started from silencer and we found only 1 screw at the fitting instead two, same screw was fitted by me from local vendor after fitting second screw again noise started from silncer on the other side where we have 3rd screw fitted near leg rest Mileage - getting less mileage and same was informed to advisor arshad while giving bike for second service. He informed me bike will start giving good mileage after running of 5000 km it seems this is statement was given to avoid the query and issue however after second service still i am getting mileage of 28 - 30 Suspension noice - at time of second service same was informed and service center charged me for the same, however the fault was not repair and noise is still there Clutch play - same was informed on the second service there was a play in clutch and started giving noise. I called up at service center to informed the same and the asked me to visit service center i have visited the service center and met manager he suggested to change clutch cable and cost for the same i need bear. (Whats the use of spending rs 187000/-) for the bike which started giving problem immediately after purchasing so many problems at a time i bought this bike because of reputation of the company in the market now i feel i made a big mistake and should inform friend and colleagues not to make this mistake i will broadcast this message soon if will not get resolution on all problems Vibration - bike starts vibrating after running of 40-50 kms and engine gets hot Anup pawar Reg num - mh 47 ah 6818 mum rto Mob num [protected] Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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