Royal Enfield — poor work done by ulhasnagar service centre | |||||
I had purchased my bike in 2014 desert storm 500 cc and recently i had done service, after which my bike engine used automatically stop with no reasons i told thm about this problem and it happened after servicing and at the day of service i told about there fault they told petrol tank is empty fill it it will be ok i did nothing happened than he told there is fault in batttery i chnged the battery thn also my problem was not solved thn he told just ride ir after few days it will be ok but after somedays whn i was travelling to mumbai my bike engine stopped workin the fuel pump was not letting the petrol pass away i called them 3 times for breakdown and i paid 3 times breakdown charges but then also my problem isnt still solved on this day 18/09/2017 i went to them as my bike was with them for 2 weeks and still did nothing and they were just asking money for parking, those fools dont have any brain all they need is money i had paid 1800 rs during breakdowns and they have been changing parts for no reasons i think now. They never look for customer problems all they do is take money and do nothing now what they say is my fuel pump is gone. My point is all this happened at the day of collecting my bike from servicing but they are not ready to accept there mistake. Complaining in factory gives no solution because i had complaint before and there was no solution to my problem. The person who only talks and do no work his name is deva who used to come during breakdown But i put my faith in royal enfield company please look after my problem and find a way because its been now 2 month only money has gone but no work done i hope so you find a way out to my problem Service cente contact no-[protected]/[protected] Was this information helpful? | |||||
Royal Enfield customer support has been notified about the posted complaint. | |||||
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+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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