Royal Enfield — post purchase poor servicing

Address:Bangalore, Karnataka, 560040
Website:Royal enfield

Since from 29 june 2017 i have issues with rear wheel wobbling. From the date i registered complaint my bike was in the service station for almost 5 days a month costing waste of time and money. With all this in january 2018 they have replaced almost major parts of rear wheel and still issue is not solved. Finally on[protected] again they requested for correcting the issue one more time, yes this time they went for wheel truing (They didn’t attempted all these days) and wobbling has reduced a little but not completely. Because of the problems in the rear wheel rim, i am noticing new issues like bad condition of rear wheel tyre, a dent in the rear wheel assembly plate and many more. None of the concerned persons from royal enfield support team responding positively even though i am daily trying to reach area manager.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information