Royal Enfield — product & the roadside assistance

Address:Bangalore, Karnataka, 560057
Website:Royal enfield road side assistance

I had a major starting trouble with my gun metal gray.. Its still 4k ran vehicle and gets stoped in between road, as usaul registered a case in road side assistantance, technician came en couldn't able to fix the issue on the spot. As he requested me to call the towning i callled road side assistance for arranging townig to the nearest service center.. After calling multiple times and so many taking follow ups
Townig person reached me 4hours later from the case registered time.. Because he was coming from 40km far..
The distance from the service center to the spot where i was stuck is only 3km.
I asked the concern team again to arrange towing from the nearest place.. He started telling stories.. If the vendors have lack of towing vehicle and the technicians thats their fault..
They cant make the customer to wait for long as they wish..
Totally unhappy with the service..!
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