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Royal Enfield — purchased a new bike-battery problem

Hi,
Dear sir/madam,.
I have purchased royal enfield classic on 23 feb, after drove 100 km i found that i cant start my bike as the head light are not on while i try to start the bike.
I called to tapan moters shoggi shimla & they came to collect the bike after 3 days, after calling many time.
On 18 march i went to tapan moters & collect the bike as it fixed well, on 20 march the same problem was there i can not start the bike, i think the battery is down again.
I am working in a private company & i bought the bike to travels from my home to my work place which is 55 km from my home. Now my job is also in risk.
I can not reach on duty on time.
Please solve my problem as soon other wise pls return my money & take back the bike because i am really frusited.

Bike engine no-03s5c2jao040431
Frame no - me303s5c2ja082842
Classic 350
Date of purchased-23/02/2018

Thanks
Hitender kumar
Mobile-[protected]-[protected]

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Mar 23, 2018

Complaint Status

Royal Enfield customer support has been notified about the posted complaint.
Mar 23, 2018
Updated by kushalraina
hi,
I haven't received any news till mow.
very poor service of Roayl Enfield.
Mar 24, 2018
Updated by kushalraina
hi,
Dear sir/Madam,
Today we have received the call from TAPAN Moters Shoggi shimla & took the bike to Service station with a Pick up at 11:30 am on 24/03/2018.
I want my bike back by tomorrow in any cost as i told you my job is in risk & i have already a Notice received from my work place regarding not reaching on duty in time.
so i would like to request pls deliver my BIKE by Tomorrow evening..
thanks
Hitender thakur
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