Royal Enfield — Re failed in a year chain issue

Address:chennai
Website:velachery

Dear team,

From the beginning itself I have been faced with so many issues with my recently purchased RE Hunter350. Like milage drop and heating issues. As advised, address the same on the third service.

After 3rd service within a few months I got a failure in the chain and it's getting worse and makes lots of noise. I consulted with my mechanic and he advised me that the chain has to be replaced.

I was wondering if RE quality is too wost. Since its a newly bought motorcycle getting this kind of complaint. It's a serious issue to think about its life and quality assurance. So I need a proper justification, otherwise I will expose to others about this kind of issue not to be faced by other users.

I attached the last service bills which were done by your authority. Need a justification of my case about my issue. I'm definitely not going to spend money to change these parts with this kind of disability nor fail to perform within a short time as bad quality assurance.

ID :CAS[protected]L6K6B0
I request a senior specialist from RE to look into this.

Name : Goutham
Mob no : [protected]
Vehicle No : TN 19 AT 4333
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