I bought a re interceptor in the month of may 2019 and since then it has become a matter of concern for me. Not only concern, i feel i've been playing with my life riding it. Within 1 month o[censored]se, there was an instance when the rear brakes brakes failed when i was cruising at a speed of 100kmph. Somehow i had a control over the bike and was able to stop it using front brakes but i got so scared that i didn't ride it for a week. After giving it to cvs motors bangalore, i was given an explanation that there was an error with the abs system and they cleared it. I had to give the bike for more than 3 days but somehow i consoled myself that this wouldn't reproduce. But it was a matter of life and death. Now for past 2 months the front tyre/fork has been wobbling like hell. Find a video attached of the same. Unlike other customers, keeping calm i again went to your service center at cvs motors bangalore and they again kept the bike for 2 days assuring that the vehicle is fixed. Since the area is crowded, i couldn't take a test drive at higher speed and believing the vehicle to be fixed, i got it back yesterday. I took the bike for a ride at an highway today, and it felt that the vehicle is in much worse condition than before. I is wobbling like hell. I am so scared riding this vehicle now, that i have decided not to touch it anymore.
After spending 3 lakhs and a lot of precious time, i have bought a death machine, which whenever i ride, feels that it might crash anytime.
The service center has always agreed that yes there is an issue with the bike but unable to fix it. I have a job and i can't spend all my time to a useless bike.
I am not sure why this issue hasn't come forward from other customers but yes i am very particular about my vehicle. It seems to be manufacturing defect but i am not getting an appropriate solution from your end.
This is for sure that i am not riding this bike again and that i have trusted you enough and have kept enough calm, but i will not bare the loss of 3 lakhs and won't play with my life and at the same time won't let you play with other riders life too.
I have informed the service manager of cvs motors horamayu, bangalore that the issue persists in the bike and he has assured me he'll come with an update by tomorrow.
I am simultaneously moving to the online consumer forum with my complaint.
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