| Address: | Sri Velavan Motors, No 152 A, Greams Road, Thousand Lights, Chennai - 600006, Opposite Thousand Lights Police Station, Near Apollo Heart Centre, 600021 |
Hi, i gave my bike for general service on 19th oct in velavan motors re service center in thousand lights chennai. After that, there are lot of issues raised like
The doom light (Low beam) was not working,
The front brake was miserably failed, and
There was noise in the rear brake. So i gave my bike for 1st complaint and also i raised my concern in re customer care on nov 9th.
I got a call from re customer care and she listened to all my issued and finally said please report if you have the same issue again. What a pathetic customer care support is this?
The service center person said they are not responsible for this issue and they charged me around 2k.
After few dates later my bike rear brake was jammed on dec 2nd, the rear bike was locked due to overheating. So i towed my bike and gave the save service center now. They said it was jammed due to overheating we fixed the issue and charged me around 150.
Now again there is a new issue raise now the speedometer light is not working. I dont know what to do? Raise an email to re customer care or give my bike to same service center.
In both cases, they will say the same thing.
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