| Address: | No D/8, Ambattur Industrial Estate Sathya Nagar Near K Lite Industries, Chennai, Tamil Nadu 600058 |
RE classic 350. Really fed up with the services. When I took bike for the 1st time, self start wasn't working. They did something and then it started luckily. After 1st service, again had same issue with self start along with that fuel sensor wasn't working properly. I took bike my bike twice to the service centre within a week and then they resolved it. I'm was not using this bike much as I had other bike as backup. Then after 2nd service, within a span of 2 weeks I went to service centre 4 times. Twice for self start issue and then horn wasn't working(mechanic said this issue happens with most of the cms as there is a clip which connects horn wire and usually it gets removed). Next time, the issue is even more serious bike lock after inserting the key was completely broken and it went inside. I couldn't turn it off. Then I left all my important work to repair this to ur useless and inefficient service centre. Where they normally treat cms as sh#t. Usual wait time is 1 to 2 hours whenever I go to ur service centre. They made several scratches, which you guys will charge me in next service in the name of polish. Still, this issue is not resolved. They speak something btwn themselves and provide temporary resolution. Whenever Im riding the bike it is again giving me a noise as if the lock will break anytime. Ur design engineers are the worst in business. Better shutdown all the units and go for something else. U guys are making life miserable for cms after investing lakhs on these useless bikes. It took me time to realise that I have purchased nothing but garbage in lakhs. Atleast return my money for the extended warranty which I paid so that I can deal with local mechanics. I can't visit ur service centre every time and wait there for almost 2 hours and beg someone to attend my issue. And, I'm not ready to do this for twice a well. Because ur service centres oly have trainees who are incapable of doing their jobs. Totally # up cm. I[censored] guys say that we don't sell garbage bikes and there could be a manufacturing defect only with mine, u r most welcome to replace my bike with a better one. Please help me with that process. I'm going to file a legal compliant as well.
Regards,
Jaffrin R
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