Royal Enfield — rear disc plate bent

Address:

Gurgaon, Haryana

I am ashish bera, a senior project manager by profession, i own a classic 350 gun metal grey (Purchased on[protected]. Just 10-12 days after purchasing my bike it got punctured so i give a call to royal enfield road side assistance, one mechanic came and repaired it, i asked the reason of puncture as i was expecting any nail or so but he honestly told me that there is no nail get impaled but the reason was my own spokes in my wheel, because of some manufacturing defect one spoke was not aligned properly and it pierced in my tube and got the puncture. One or two days later i noticed a noise from my rear wheel and checked with my friend (A very old royal enfield owner) he told me that may be the fitting of disc brake is not proper that’s why the noise is coming.
I explained every thing to manzil motors gurgaon service centre guys on my first service but they said that everything is alright, it may be the noise of your chain but if its from your disc it will be fixed by its own, once metal will be rubbed and after driving 2k-3k kms everything will be settled.
I returned back to my home but the noise continues, i again checked with my friend and he advised me to visit the service centre again. This time a experienced mechanic minutely checked and told me that disc plate is bent, he reached the service centre manager with me but the service centre guy was really arrogant and he was not ready to listen anything he was simply saying - “it seems an accidental issue and there are scratches in your disc plate so it won’t be covered under your warranty.” he asked the mechanic to somehow fit the plate and that’s it.
I wanted to enjoy the legacy and trust of royal enfield so i purchased the brand but these type of incident really discourages a guy.

You please give your judgement, i did everything correct but why i have to suffer, i always ride my bike between 50-60 kmph, took only the help of re genuine guys but where is my fault??? The first mechanic bent my plate while repairing a minor puncture which happened due to a manufacturing defect but now the service centre guys are saying - “we are not liable for these type of issues”.
I am very dissatisfied with this type of service and bad behaviour. I do not know to whom i have to reach to get it resolved.