Royal Enfield — replacement of battery for 4 months old 350 classic

Address:

Raigad, Maharashtra, 421210

This is to inform royal enfield that i had purchsed my bullet classic 350 gun metal grey from prathik motors vashi 4 months back and the seller experience was good.

I had decided for a ride from mumbai to pune on my way at panvel my battery got some problem and was not working i took it paratik motors panvel service center and they said the battery has some manufacturing problm and has to be replaced and i had put it for replacement under warranty at servuce center

After some 15 days i got call from service center that the battery has been replaced u can collect it from service center.

When i went to take the replaced battery i found that the replacement was of a old battery not the new one and i rejected to take.

And complained this matter to all higher authorities including asm navi mumbai region from royal enfield.

But there was no proper response from any one and they asking me to collect the old battery as replacement.

As of now the prathik motors has been closed by royal enfield and i dont have any alternative to get my battery