Royal Enfield — royal enfield bike got off while driving due to battery problem

Address:Chennai, Tamil Nadu, 600087

I have brought royal enfield electra bullet on may 2015. I am using weekdays aprox 40kms. Last month on jan 2018 my bike got switched off while driving in main road with approx 60kmph speed which is really dangerous. I went and spoke with service centre regarding this issue and they said the warranty is just 1year for the parts coming with the new bike. I have paid 2500 rs for new battery.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Feb 03, 2018
Hashi Dubi's response
Royal Enfield standard 350 manufacturing defect.
It is totally dam.
Complaint comments 

Comments

Hi sir/madam i buy last weak a new standard 350 Enfield and aound 350 kmtr only i ride.
Now from the engine side oil leakage and also noice is coming from the engine side..
Unnonny motors kottrakara give me a defective royal Enfield classic 350.. just 1500 km driven bike condition is very poor.. heavy tappet sound and my bike break down in more than 4 times because of missing and my bike is totally complaint.. jst 2 month old bike..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information