Royal Enfield — Royal enfield

Address:

Jaipur, Rajasthan, 302023

Dear sir/madem
With a very heavy heart i am writing this mail, as being a royal enfield lover since my childhood it was dream to own one. I am extremely disheartened with the experience as it has killed my thrill and joy of making such a heavy investment of my hard earned money with your bike. I feel so saddened to say that this has destroyed my faith to a great extent in this age old legacy.
Since the purchase (Two years only (March, 2014)) there are frequent errors i have experienced with my bike. If it is running it runs fine but when left for one or two days it takes a lot of effort to get started in the first place. By the electric start or by the kick it takes lot of energy and still does not start. The nominal brands of motorbikes in the market, with which i have experience from the last fifteen years, stand better when compared to this incident.in the last month this same incident has happened to me four times and has created embarrassing situations for me.
This has distorted my trust in this brand as i have also registered for the rsa and even they took my bike for repair and changed the harness as well. This has also not resulted in any betterment in the situation. They keep telling me that all is good with the bike but the reality is not such.
I urge you to look into the matter with immediate effect and for this purpose i am sharing the details of my bike with you for the necessary and prompt action.
Make :- royal enfield thunder bird 350
Reg no. Rj14 dg 9925
Chassis no: - me3u3s5c1ea025016
Reference no for rsa:[protected]
Mob no [protected]

Looking forward to hear from you soon.
Thanking you in advance.
Dushyant dave